All students who wish to borrow through Federal Student Loan Programs are required to complete the entrance counseling process.   This process is required to ensure that student loan borrowers understand the responsibility and obligation they are assuming by borrowing student loans.

Should you fail to complete the entrance counseling process, your federal student loan will not be disbursed.

Federal Perkins Loan borrowers will be contacted by the Student Loan Office at West Virginia University regarding entrance counseling for the Perkins loan.

Student's borrowing through the William D. Ford Federal Direct Student Loan program may complete their entrance counseling requirement for the Direct Subsidized Loan and/or the Direct Unsubsidized Loan on-line.  You may choose to fulfill this requirement by attending an Entrance Counseling Session conducted by the West Virginia University Financial Aid Office.

To satisfy your Direct Loan entrance counseling requirement, complete the Direct Loan Entrance Counseling process on-line.  The requirement must be personally completed by the student.  Upon successful completion the 15 question quiz, please remember to print  the Rights and Responsibilities Checklist, check each of the boxes on the list, sign and date the form, and then return it to the West Virginia University Financial Aid Office.  You will have 3 opportunities to successfully complete the quiz.  If you are unable to complete the on-line quiz, you must complete the entrance counseling requirement through our office. 

Our address is:

Financial Aid Office
West Virginia University
G111 Health Sciences Center North
Post Office Box 9810
Morgantown, WV 26506-9810
Phone: (304)293-3706
 
 

EXIT COUNSELING

Exit counseling is required for all student loan borrowers who are graduating or not returning to the University.  Exit counseling is conducted to inform students of their rights and responsibilities regarding student loans, to review their payment options and assist with debt management counseling.  Students are notified in writing if they are required to have exit counseling.

If you do not complete exit counseling before departing WVU, a hold will be placed on all of your records at WVU until the requirement is satisfied.

You may satisfy your Direct Loan exit counseling requirement by completing the Direct Loan Exit Counseling process on-line.  The requirement must be personally completed by the student.

Follow these steps to successfully complete your exit counseling requirement:

1.  Click on the link above for direct loan exit counseling.

2.  Select "Account Information" from the menu at the top left side of the page.

3.  Select the option to use your PIN (Personal Identification Number). 
You must select this option in order to access the "Exit Counseling"
area of the web site.  If you do not have a PIN, you may wish to request that one be mailed to you.  Instructions and links for requesting a PIN
are provided on the Direct Loan Servicer's web site. 

4.  Once you have entered your personal information and PIN, current
information on all of your Direct Loans will be displayed in the main
window of your web browser.  You should then select the "Exit
Counseling" option from the menu on the left side of the page. 

5.  The exit counseling session will open in the main window of your web browser.  Follow the instructions and read all pages carefully.  You will be required to complete a quiz at the end of the counseling session.  You must complete the quiz with 100% accuracy. 

6. Upon successful completion of the quiz, please remember to
confirm your mailing address, print  the Borrower Information
Sheet and the Rights and Responsibilities Checklist.  You must
enter WVU's school code number in order to print the required
documents.  Our school code is:  003827.  Complete the forms, sign
and date them, and then return them to the West Virginia University
Financial Aid Office.  You will have 3 opportunities to successfully
complete the quiz.  If you are unable to complete the on-line quiz,
you must complete the exit counseling requirement through our office. 

Our address is:

Financial Aid Office
West Virginia University
G111 Health Sciences Center North
Post Office Box 9810
Morgantown, WV 26506-9810
Phone: (304)293-3706