Newly integrated IT structure:
In March 2008, Laura Roth was appointed as the Assistant Vice President for Information Technology for the Health Sciences Center. One of Laura’s immediate roles was to re-align the existing technology groups into a unified support structure to better meet the needs of our students, faculty, staff, and administration. Since March, there have been several changes to the IT organizational chart. Click here to review a copy of the new IT Services organization structure.
Some of the major changes involve:
- A new HSC IT Quality Assurance
Department has been established and will be lead by Bill Dumire of the School
of Dentistry. Bill will continue to serve as Director, IT School of Dentistry and
will also function as the Director, HSC IT Services Quality Assurance. This dual
appointment will provide an opportunity for collaboration and better resource sharing
to enhance both School of Dentistry and central IT service offerings. Bill’s QA
role will involve the review of HSC IT practices, policies, and procedures as they
relate to Quality Assurance, developing new systems and processes to evaluate, track,
enforce, and audit change control procedures, evaluating and making recommendations
on the organization’s Disaster Recovery Plan, and developing/implementing new end-user
best practice standards, policies, and procedures.
- Merger of the HSC HelpDesk, Classroom Support (ETRU),
and MDTV units under a new Support
Services department lead by Mike Brown. Through an internal search, Mike was selected
to lead the new Support Services group. Mike’s background in technical services,
customer support, and knowledge and expertise with audio/video systems matches the
needs for this newly integrated unit.
- Merger of Data Systems, Academic Technologies, Learning Center’s Training &
Software Consulting, and the School of Medicine Dean’s office IT resources under
a new Application / Web Services
department. The Application / Web Services unit is now under the direction of Amir
Ramezan. Amir’s proven expertise and knowledge in database and web development and
experience as an instructor matches the need for this newly integrated unit.
- Other staff changes:
- Chris Budig will serve as Director of MDTV Program Development. This will provide
an opportunity to expand and improve the business development of MDTV by seeking
additional income generating utilization of MDTV services.
- Cindy Drake will function as Special Assistant to the AVP of Information Technology
and will manage the IT Services Project Management Office. Cindy’s role will involve
management of the IT business services, IT project management, and the day to day
operations of telecommunications service requests.
- Through an internal search, Lawrence Godwin has moved from the HSC Help Desk as
the Lead Computer Technician to the HSC Network & Voice Services group. Lawrence’s
new role will include providing networking support and expertise in our server and
file storage environment.
- Through an internal search, Joseph Marton has moved within the HSC Help Desk as the new Lead Computer Technician. Joe will be responsible for overseeing the daily operations of the Help Desk and assisting our customers in resolving technical problems.
- Chris Budig will serve as Director of MDTV Program Development. This will provide
an opportunity to expand and improve the business development of MDTV by seeking
additional income generating utilization of MDTV services.
