304.293.3631Option 1

Microsoft Exchange / Outlook

Migration

• FAQs - Outlook 2007
• FAQs - Outlook 2003
• FAQs - Entourage (MAC)

Training

Online Training

Online self-paced training is available on SOLE for Outlook 2003, 2007 (PC) and Entourage 2008 (MAC).

• Go to SOLE.
• Login using your MasterID.  (The same credentials you use to login to your computer and email).  When visiting the SOLE Homepage be sure “Sign In with:  MasterID” is selected.
• Under “My Resources”, click “Learning Center Online Workshops”.
• Click “Site Content”.
• Click the desired online learning link.

* Please Request a SOLE Account if you do not have one.

Workshops

• Available Workshops
• Workshop Documentation

Additional Resources

Outlook 2007

• FAQs
• Setting Up Microsoft Outlook
• Getting Started with Outlook
• Outlook Mail
• Outlook Web Access
• Outlook Calendar
• Outlook Tips & Tricks
• Outlook Archives
• Quick Reference Card Outlook

Outlook 2003

• FAQs
• Setting Up Microsoft Outlook
• Getting Started with Outlook
• Quick Reference Card Outlook

Entourage (MAC)

• FAQs - Entourage
• Entourage Configuration
  • Please contact Help Desk for Certificates, 304.293.3631
• Getting Started with Entourage
• Quick Reference Card Entourage
• Entourage Exchange Accounts Optimizer (email archiving solution)
• Archiving Exchange Mail on a MAC

Mac Mail and iCal (MAC)

• Using Mac Mail and iCal
• Archiving Exchange Mail on a MAC
• Keychain Access on a MAC
  

Help

Software usage questions with Outlook or Entourage should be directed to the Learning Center Software Consultants at 304.293.6128. 

Software installation, configuration, or migration issues should be directed to your departmental Computer Support Contact or to the HSC Help Desk at 304.293.3631.