Information Technology Services
 |
|||
Manage ServicesTo Access the OIT Monthly Phone Bill:Please make sure that you have been granted access before attempting to log on to view the bill for your department. If you do not have access, email your userid and department’s DA (funding number) to the Help Desk at hsc_helpdesk@hsc.wvu.edu To log on to view your bill, open Internet Explorer and enter the address: http://oitbill.wvu.edu Once you enter this address, a window will pop up asking you to enter your user name and password. The user name is always in the same format as: wvu-ad\userid-hsc (you have to enter the entire thing including the wvu-ad\ and the userid. Your WVU AD userid is the same as your HS account credentials userid, plus the -hsc). The password is your WVU AD password. On occasion, after you enter the information correctly, you may get a "This page cannot be displayed" message. If you do, please enter the address again and press your enter key. If you have access to this site and have typed your userid and password information correctly, this may bring the Telecom site up. If you continue to have problems accessing the site and are 100% sure that you’ve entered everything correctly, the problem is most likely with your AD password. You can reset your AD password by going to "Change Your MasterID Password" page and following the steps. Please note that it may take 15 to 30 minutes after changing the password for it to sync up with the phone bill web site. If you have problems with this reset procedure, please contact the HSC Help Desk and ask them to reset your AD password. If you are sure that you have access, have typed your information in correctly and your AD password is correct, but still have problems logging in to the site to view your phone bill, please contact the HSC Help Desk at 304.293.3631 or at hsc_helpdesk@hsc.wvu.edu |
|
||
