Information Technology retired the old WVU Medicine gateway for Citrix access – – Sept. 4. Users are urged to move to the new gateway,, which was launched in December, 2014.

If you have not done so, please move to the new site, make new shortcuts or favorites, and make the change on your mobile device.

Here’s some important information about this change:

Assistance will be provided by the Network and PC Teams in the Customer Service Center located on the fourth floor of Ruby Memorial; call 304-598-4357.