Quality Service Award recipient announced at Berkeley Medical Center

MARTINSBURG, W.Va. – Donna Williams, ECHO tech, was recently named WVU Medicine Berkeley Medical Center’s Quality Service Award winner for November 2016.

Each month, the Center’s Service Award Committee selects an employee to receive the Quality Service Award. Williams was nominated by a patient who stated, “During my echocardiogram, Donna was very helpful in my decision to quit smoking by explaining how nicotine affects the heart.  She also noticed something that didn’t look right and decided to investigate further. She found something that is hereditary in my family. I now have an appointment with a cardiologist. Donna is an amazing person who loves her job and cares about her patients.”

Criteria for selection as a Quality Service Award recipient include: demonstrating a consistently high level of productivity and quality of work along with a high degree of initiative in performing work responsibilities; displaying exceptional dependability; exhibiting effective relationships with others; displaying a commitment to service and serving the Berkeley Medical Center community; and meeting the criteria for the University Healthcare mission, vision, and values.   

Nomination forms for the Quality Service Award are available at locations throughout the Berkeley Medical Center campus. Anyone who witnesses an employee displaying outstanding service is encouraged to complete and submit a nomination form.

Photo caption: WVU Medicine Berkeley Medical Center’s November Quality Service Award winner is pictured receiving her award. Left to right: WVU Medicine University Healthcare Vice President/Chief Nursing Officer Samantha Richards, QSA Winner Donna Williams, and Director of Cardiovascular Services Lynnette Dalton.