Quality Service Award recipient announced at Berkeley Medical Center

MARTINSBURG, W.Va. – Lois Richmond, safety and security, was recently named WVU Medicine Berkeley Medical Center’s Quality Service Award winner for May 2017.

Each month, the hospital’s Service Award Committee selects a Quality Service Award recipient. Richmond was nominated for her high level of productivity and quality of work as a PBX operator. According to colleagues, even in stressful situations, she remains calm and executes her job accordingly. “She’s a team player and brings a great attitude to the workplace. She is an asset to this organization,” they stated.  

Criteria for selection as a Quality Service Award recipient includes: demonstrating a consistently high level of productivity and quality of work along with a high degree of initiative in performing work responsibilities; displaying exceptional dependability; exhibiting effective relationships with others; displaying a commitment to service and serving the Berkeley Medical Center community; and meeting the criteria for the system’s mission, vision, and values.   

Nomination forms for the Quality Service Award are available at locations throughout the Berkeley Medical Center campus. Anyone who witnesses an employee displaying outstanding service is encouraged to complete and submit a nomination form.

WVU Medicine Berkeley Medical Center’s May Quality Service Award winner is pictured receiving her award. Left to right: Michael Godwin, Jr., director of security; May QSA Winner Lois Richmond; and Anthony P. Zelenka, president and chief executive officer.