Quality Service Award recipient announced at Berkeley Medical Center

MARTINSBURG, W.Va. – Charlie Rose, safety/security officer, was recently named WVU Medicine Berkeley Medical Center’s Quality Service Award winner for April 2016.

Each month, the Hospital’s Service Award Committee selects an employee to receive the Quality Service Award. Rose was nominated because of his quick reaction to notification of an unresponsive person in the hospital parking lot. He quickly evaluated the situation, provided instructions so the individual would be driven to the ED entrance, and made staff aware of the pending arrival. According to witnesses, Rose’s actions saved the person’s life.    

Criteria for selection as a Quality Service Award recipient includes: demonstrating a consistently high level of productivity and quality of work along with a high degree of initiative in performing work responsibilities; displaying exceptional dependability; exhibiting effective relationships with others; displaying a commitment to service and serving the Berkeley Medical Center community; and meeting the criteria for the University Healthcare mission, vision, and values.   

Nomination forms for the Quality Service Award are available at locations throughout the Berkeley Medical Center campus. Anyone who witnesses an employee displaying outstanding service is encouraged to complete and submit a nomination form.

Photo caption: WVU Medicine Berkeley Medical Center’s April Quality Service Award winner is pictured receiving his award. Left to right:  Michael Godwin, Jr., interim director of security; April QSA Winner Charlie Rose; and Anthony P. Zelenka, president/chief executive officer for WVU Medicine University Healthcare.