Quality Service Award recipient announced at Berkeley Medical Center

MARTINSBURG, W.Va. – Sara Glaves, EKG, was recently named WVU Medicine Berkeley Medical Center’s Quality Service Award winner for August 2016.

Each month, the hospital’s Service Award Committee selects an employee to receive the Quality Service Award. “While performing a pre-op EKG, Sara determined the patient was having pronounced bradycardia (slow heart rate) and reported the findings to the pre-op nurse,” a colleague wrote. “The patient was taken to the Emergency Department and ended up with a pacemaker.  Sara’s clinical knowledge and prompt actions helped get this patient into the BMC system that saved her life.”  

Criteria for selection as a Quality Service Award recipient includes: demonstrating a consistently high level of productivity and quality of work along with a high degree of initiative in performing work responsibilities; displaying exceptional dependability; exhibiting effective relationships with others; displaying a commitment to service and serving the Berkeley Medical Center community; and meeting the criteria for the University Healthcare mission, vision, and values.   

Nomination forms for the Quality Service Award are available at locations throughout the Berkeley Medical Center campus. Anyone who witnesses an employee displaying outstanding service is encouraged to complete and submit a nomination form.

Photo caption: WVU Medicine Berkeley Medical Center’s August Quality Service Award winner is pictured receiving her award. Left to right: Director of Cardiovascular Services Lynette Dalton, QSA Winner Sara Glaves, and President and Chief Executive Officer Anthony P. Zelenka.