West Virginia University Physicians of Charleston – (WVUPC)

Medical Assistant

Department: Medicine; OB;

Peds; Surgery

Area: Clinical

FLSA Status: Non-exempt

Date: 7/2013 (revised)

Summary:

Performs various duties related to patient care and treatment as directed by attending providers in an outpatient clinic setting. Provide clerical and clinical support to medical staff in assigned area.

Essential Responsibilities and Duties:

1. Provide assistance, information and support to patients and providers during patient visit under supervision of staff nurse and/or provider.

· Reviews medical record for each patient visit for availability and completeness.

· Obtains, records and communicates patient information to nurse and/or provider. (age; height; weight; height; blood pressure; temperature; pulse; other medical information)

· Acts as chaperone during medical examination.

· Obtain patient specimens, document and deliver to appropriate area.

· Provides point of care testing.

· Communicate lab results to provider.

· Schedules additional tests for patients as directed.

· May perform phlebotomy as ordered

· May administer prescribed medication under supervision of provider.

· Answers telephone calls from patients and discusses information with appropriate staff.

· Makes return and follow up telephone calls to patients.

· Prepares medical record request for release of information.

2. Maintains appropriate level of inventory of supplies for patient care needs.

· Prepares supply orders for supervisor review.

· Ensures all rooms have necessary supplies at all times.

3. May assist with compliance relating to CLIA, boards and other regulatory agencies.

4. May schedule and coordinate new and return appointments.

· Schedule and coordinate diagnostic and/or therapeutic procedures as needed.

· Obtains prior authorizations for ancillary testing, if necessary.

5. May assure and assist in registration of patients.

· Collect vital information for purposes of patient identification and billing purposes and enter data into computer.

· Obtain signatures for release of information and consent to treatment.

6. Performs other duties as assigned or directed.

Qualifications:

Education and Experience:

· High school diploma or equivalent required.

· Graduate of a formalized accredited Medical Assistant/Nursing Assistant training program required.

· Certification as a Medical Assistant or Nursing Assistant is highly desired.

· Six months work experience.

· Lab experience preferred

Required Knowledge, Skills and Characteristics:

· Position requires contact and appropriate communication with patients, providers, and other support staff both within and outside of the work area.

· Position requires ability to respond quickly and calmly to varying demands from providers and patients. May require ability to distinguish between normal and abnormal test results.

· Position will be required to assist moving patients to and from exam room and to position and/or lift patients.

· Work is performed in a normal clinical environment. Position is frequently exposed to blood and bodily fluids, as well as communicable disease.

The above essential responsibilities and duties describe the level and nature of work performed by the employees assigned to this job. The description should not be construed as an exhaustive listing of all job duties and responsibilities performed by this job.