POSITION DESCRIPTION

JOB TITLE & CODE:	Phlebotomist – Clinic (60323)
DEPARTMENT:	Laboratory Services
REPORTS TO:	Manager
FLSA STATUS:	Non-Exempt

POSITION SUMMARY: Performs phlebotomy (the practice of entering a vein to draw blood) services on patients, as requested by physicians, in support of WVU Medicine’s mission of patient care.

MINIMUM QUALIFICATIONS:
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
1.	High School Diploma or Equivalent.
2.	Certified or eligible for certification as a phlebotomist by National Credentialing Agency (NCA) or American Society for Clinical Pathologist (ASCP).
3.	West Virginia state criminal background check, and federal, if applicable, required for DHHR regulated area

PREFERRED QUALIFICATIONS:
EXPERIENCE:
1.	Six months of phlebotomy experience.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.
1.	Performs phlebotomy (the practice of entering a vein to draw blood) services on patients, as requested by physicians, in support of University Medical Laboratories/WVU Medicine mission of patient care.
2.	Responsibilities include operation of basic laboratory equipment (e.g. centrifuges, computer systems, labeling printers, scanners, phone system, etc.) and excellent communication skills toward patients, clients and staff. Other duties may be assigned.
3.	Performs, in a timely manner, blood collection using established laboratory guidelines designed to acquire acceptable specimens used in diagnostic and therapeutic procedures to meet the needs of patients, as requested by the physician.
4.	Follows standard operating procedures to perform basic diagnostic procedures (e.g., bleeding time) to produce accurate results.
5.	Restocks, as required, the work area of needed supplies to assist co‑workers in the performance of their duties.
6.	Must demonstrate, after receiving instruction and training, knowledge of the patient care requirements for all age groups as required by the laboratory standard operating procedures.
7.	Utilizes time, material, and resources in an economical manner, prioritizing and arranging workload to provide for optimal patient care and efficiency.
8.	Promptly collects patient specimens, to reduce wastage, unnecessary requests for additional specimens, and undue delays in result reporting, in accordance with the standard operating procedure.
9.	Maintains effective communication with the laboratory sections, administrative office, personnel, patients and other departments as necessary to assure identification of problems and provide problem resolution in support of the hospital's mission of patient care.
10.	Answers the telephone in a prompt and courteous manner, identifying self and unit.
11.	Keeps current in all communications (e.g., reading circulated material, staff meetings, mailboxes, and procedures) incorporating new information into routine use.
12.	Effectively communicates in a timely manner any unusual supply usage or critical supply level to the supervisor to expedite ordering of required supplies for the continual needs of patients.
13.	Refers to supervisor or nursing staff as appropriate any technical problems or unusual patient occurrences.
14.	Contacts nursing staff promptly for clarification of unclear or incomplete test requisitions/orders; requesting new requisitions/orders in accordance with established laboratory policies.
15.	Notifies patient care units promptly of uncollected patient specimens in order to expedite accurate test results in a timely manner.
16.	Communicates all appropriate information to patients and/or the public necessary for their understanding of the procedure before, during and after designated procedure.
17.	Promptly and accurately completes computer entry of all requested laboratory tests, accepting only patient specimens that are properly labeled and requisitions that are properly completed, in accordance with established laboratory policies.
18.	Assists hospital personnel in obtaining laboratory results and/or referring such personnel to the appropriate area or laboratory.
19.	Contacts patient care units promptly for resubmission of improperly labeled specimens and/or improperly completed requisitions, in order to expedite accurate testing in a timely manner.
20.	Participates in educational endeavors of the institution to meet the current and future needs of the phlebotomy service, laboratory, hospital, and the university in support of the hospital's mission of patient care, teaching, and research.
21.	Participates in the ongoing continuing education by attending in services and impromptu consultations, as dictated by their needs and the needs of the laboratory.
22.	Participates, as required, in the training, supervision and evaluation of new employees, as established by laboratory policies (e.g., section training checklist).

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1.	Physical capability to move as required, equipment and/or supplies up to 50 pounds.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Date Reviewed/Revised: September 2021