POSITION DESCRIPTION

JOB TITLE & CODE:	Social Worker (Exempt 60173 and Non Exempt 60250)
DEPARTMENT:	Care Management
REPORTS TO:	Supervisor/Manager/Director, Care Management
FLSA STATUS:	Exempt

POSITION SUMMARY: The Social Worker comprehensively plans for the coordination of care for the WVU Medicine patient population across the continuum. Performs resource management, discharge planning, care facilitation, and referrals to alternate levels of care. Works collaboratively with the multidisciplinary care team to facilitate achievement of desired treatment outcomes. The social worker intervenes with patients who have complex psychosocial needs, require assistance with eligibility determination for social programs and funding sources, and qualify for community assistance from a variety of special funds and agencies. In addition, may offer crisis intervention to patients and families with psychosocial needs and collaborates with the patient care team in the development of a transition/discharge plan of care for all patients.

MINIMUM QUALIFICATIONS:
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
1.	Masters Social Work Degree required
2.	LGSW/LCSW/LICSW certification in the state of West Virginia required

PREFERRED QUALIFICATIONS:
EXPERIENCE:
1.	One to three years of experience preferred

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.
1.	Manages all aspects of transition/discharge planning for assigned patients in a timely manner
2.	Collaborates with all members of the multidisciplinary team to facilitate the transition/discharge process for designated caseload
3.	Monitors the patient’s progress; intervening as necessary and appropriate, to ensure that the plan of care and services provided are patient focused, high quality, efficient, and cost effective
4.	Provides education as needed to staff, physicians, and patients and their families to ensure effective transition planning
5.	Meets directly with the patient and/or family to assess needs and develop an individualized transition/discharge plan in collaboration with the physician team
6.	Provides assessment and crisis intervention when necessary to patients and their families
7.	Communicates with the multidisciplinary team and post-acute providers when applicable, any complex family dynamics that may directly impact patient care and transition/discharge planning
8.	Initiates and facilitates referrals to post-acute services- including but not limited to- Homecare, Durable Medical Equipment, Hospice Care, Long Term Acute Care Facilities, Acute Rehab Facilities, and Skilled Nursing Facilities
9.	Communicates all necessary information regarding transition/discharge plan to the multidisciplinary team, patient and family.
10.	Provides timely and comprehensive documentation of interactions with patient and/or families and all transition/discharge planning activities and progress according to departmental policy.
11.	Working knowledge of patient’s current medical insurance coverage and limitations and the precertification requirements for Durable Medical Equipment (DME), post-acute placements, infusions, transfers etc.
12.	Assists patient/families with completion of medical power of attorney, health care surrogate, and advanced directives
13.	Provides intervention in child/adult/elder abuse/neglect, domestic violence, guardianship (temporary/permanent), foster care, adoption, mental health placement ,child protection or sexual assault
14.	Collaborate for appropriate resource and financial management which may include but is not limited to-financial assistance coordination/referrals, entitlement program coordination/referrals, or patient benefit coordination
15.	Uses quality screens in the electronic record to identify potential issues including but not limited to- avoidable delays and readmissions
16.	Educates hospital staff and physicians to payer regulations and managed care principals to prevent denials
17.	Fosters the integration of staff and/or students into the healthcare team
18.	Exhibits professional behavior on a consistent basis
19.	Required on call and weekend/holiday rotations as needed

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SKILLS AND ABILITIES:
1.	Possesses excellent interpersonal communication and negotiation skills in interactions with patients, families, physicians, and health care team colleagues
2.	Ability to work with people of all social, economic, and cultural backgrounds and be flexible, open minded, and adaptable to change
3.	Capable of independent judgment and action regarding psychosocial needs of patients.

Date Reviewed/Revised: October 2019