POSITION
DESCRIPTION
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POSITION
SUMMARY: Coordinates
and maintains contact with the judicial system, including but not limited to
Circuit Courts, Magistrate Courts and Federal Courts throughout West Virginia
and the United States for purposes of researching and obtaining documents
regarding civil litigation in which applicants to the medical, dental or
ancillary staff of WVUHS-affiliated hospitals have been involved; facilitates
the maintenance of communications with the civil judicial system to provide
timely updates to Medical Staff Affairs and others at WVUHS-affiliated
hospitals concerning applicants to the medical, dental and ancillary staff;
provides administrative support as it relates to contact and communication
with the civil judicial system. Develops,
maintains and facilitates reporting from a provider contract database for
West Virginia University Medical Corporation, d/b/a University Health
Associates and other WVUHS-affiliated physician practice plans; provides
administrative support as it relates to provider contract database. |
MINIMUM
QUALIFICATIONS: |
|
EDUCATION, CERTIFICATION, AND/OR LICENSURE: |
|
1. |
High School diploma or Equivalent. |
PREFERRED
QUALIFICATIONS: |
|
EDUCATION, CERTIFICATION, AND/OR LICENSURE: |
|
1. |
Associates degree in business/office management,
secretarial sciences, or related legal field. |
EXPERIENCE: |
|
1. |
One year experience in collections
or in a law firm. |
CORE DUTIES AND RESPONSIBILITIES: The statements
described here are intended to describe the general nature of work being
performed by people assigned to this position. They are not intended to be constructed as
an all-inclusive list of all responsibilities and duties. Other duties may be assigned. |
|
1. |
Initiate
contact and communication with Circuit Courts, Magistrate Courts and Federal
Courts and obtain copies of relevant court documents. |
2. |
Develop,
maintain and utilize a contract database to permit timely review, renewal, amendment
and expiration notification of provider contracts with WVUHS-affiliated
physician practice plans. |
3. |
Coordinate
activities to ensure smooth operation of the department developing and maintaining
contacts with other departments as needed; ensure timely and accurate
communication within the department and external to the department as needed;
provide excellent customer service; provide information about department,
policies, and operation; schedule meetings and maintains appointment
calendars. |
4. |
Coordinate
or assist in the preparation of administrative reports, statistical tables,
requisitions, and other data gathering for review by or signature of
Director. |
5. |
Prepare administrative
summaries and special reports; gathers data to support department needs;
perform and support departmental purchasing functions which may involve
vendor contact or contact with other outside entities in support of the
purchasing function; support departmental payroll/personnel processes; assist
in compiling data for budgetary issues, assists with billing and
reimbursement activities. |
6. |
Maintain
appropriate departmental filing system and departmental files ensuring ease
of access in timely manner to accurate information. Maintain departmental
databases and financial data. Compile departmental correspondence and reports
in final form. |
7. |
Receive
and screen visitors and telephone calls and ensure accurate and timely
communications. |
8. |
Screens,
evaluates, and prioritizes all incoming telephone calls in such a way that
urgent situations are handled in an appropriate manner; answers incoming
telephone calls within three rings; responds to general inquiries concerning
the activities and operation of the department by relating, or referring to
established policies and procedures.; engages in contacts within the Health
Sciences Center and the outside medical community in an effort to facilitate
open communication and customer service. |
9. |
Support
performance improvement and quality assurance initiatives. |
PHYSICAL REQUIREMENTS: The
physical demands described here are representative of those that must be met
by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions. |
|
1. |
Manual
dexterity used in operating standard office equipment. |
2. |
Prolonged
periods of sitting. |
WORKING ENVIRONMENT: The work
environment characteristics described here are representative of those an
employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions. |
SKILLS AND ABILITIES: |
|
1. |
Ability to
type at least 35 wpm. |
2. |
Previous
experience with payroll preferred. |
3. |
Basic
computer knowledge and ability to operate standard office software. |
4. |
Knowledge of
civil judicial proceedings and courts. |
5. |
Knowledge
of medical terminology preferred. |
6. |
Good
verbal and writing skills |
7. |
Basic
mathematical skills. |
Date Reviewed/Revised: October 2016 |