POSITION
DESCRIPTION
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POSITION
SUMMARY: Performs all activities associated with the retrieval
of soiled linen, processing of linen and distribution of clean linen. |
PREFERRED
QUALIFICATIONS: |
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EDUCATION, CERTIFICATION, AND/OR LICENSURE: |
|
1. |
High School Diploma or Equivalent preferred. |
CORE DUTIES AND RESPONSIBILITIES: The statements
described here are intended to describe the general nature of work being
performed by people assigned to this position. They are not intended to be constructed as
an all-inclusive list of all responsibilities and duties. Other duties may be assigned. |
|
1. |
Provides
efficient courteous customer service to all people while performing duties of
Linen Service Attendant. |
2. |
Answers telephone in an efficient, courteous
manner within 5 rings. |
3. |
Provides quick courteous responses to emergency
requests. |
4. |
Responds to walk-in and telephone requests
and provides or sends items to the requestor. |
5. |
Provides courteous service to customers when
delivering or picking up linen. |
6. |
Provides
efficient courteous customer service to all people while performing duties of
Linen Service Attendant. |
7. |
Operates
computer-controlled washers to produce clean linen according to operational
and safety procedures. |
8. |
Operates computer-controlled dryers for conditioning
and drying linen items according to operational and safety procedures. |
9. |
Operates computer-controlled spreader
according to operational and safety procedures. |
10. |
Operates flatwork ironer to iron linen items
according to operational and safety procedures. Adjusts ironer speed according to the
linen items being processed and moisture content. |
11. |
Operates computer-controlled folders for
processing items according to operational and safety procedures. |
12. |
Have sufficient knowledge of equipment to
adjust within proper operating and safety procedures for that piece of
equipment. |
13. |
Notifies supervision of any equipment
malfunctions or unusual problems, which need immediate attention. |
14. |
Retrieves and transports soiled linen from
designated areas on a set schedule. |
15. |
Delivers
exchange cart or requisitioned linen to designated area. |
16. |
Performs housekeeping related duties
necessary to maintain the laundry in an orderly and professional condition. |
17. |
Inventories and records linen orders filled
for delivery to offsite designations. |
18. |
Operates hand-held computers to inventory and
restock clean linen exchange carts. Insuring sufficient quantities of linen
are stocked on the exchange carts for delivery to patient and ancillary
areas. |
19. |
Log/documents all issues of linen items. |
20. |
Operates computers to perform educational
requirements through Net Learning. |
21. |
Assists in the training of new employees. |
PHYSICAL REQUIREMENTS: The physical
demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions. |
|
1. |
Ability dexterity and physical ability to
stand, walk, and handle linens for prolonged periods of time. |
2. |
Ability to lift up to 50 pounds. |
3. |
Ability to push heavily loaded carts weighing
up to 600 pounds. |
WORKING ENVIRONMENT: The work
environment characteristics described here are representative of those an
employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions. |
|
1. |
Ability and willingness to work, as directed,
at repetitive tasks in hot, humid, and noisy surroundings. |
SKILLS AND ABILITIES: |
|
1. |
Skills necessary to operate computerized laundry
equipment safely and within guidelines are preferred. |
2. |
Math skills necessary to use hand-held
computers to count, inventory, and stock carts to specific quantities are
preferred. |
Date Reviewed/Revised: July 2022 |