Each month, the hospital’s Service Award committee selects a Quality Service Award recipient. Williams was nominated by a patient who stated, “Carol Ann is exceptional at what she does. While being professional, she was also kind and caring. I thank her very much for making the sleep study a pleasant experience for me, and I hope WVU Medicine knows the gem they have in this woman.”
Criteria for selection as a Quality Service Award recipient include demonstrating a consistently high level of productivity and quality of work along with a high degree of initiative in performing work responsibilities; displaying exceptional dependability; exhibiting effective relationships with others; displaying a commitment to service and serving the Berkeley Medical Center community; and meeting the criteria for the system’s mission, vision, and values.
Nomination forms for the Quality Service Award are available at locations throughout the Berkeley Medical Center campus. Anyone who witnesses an employee displaying outstanding service is encouraged to complete and submit a nomination form.