Quality service award recipient announced at Berkeley Medical Center
MARTINSBURG, W.Va. – Reyian Mangontong, food/nutritional services, was recently named WVU Medicine Berkeley Medical Center’s Quality Service Award winner for July 2019.
Each month, the hospital’s service award committee selects a Quality Service Award recipient. Mangontong was nominated by a patient he assisted in the hospital’s cafeteria.
“I was at the hospital for extended testing and unable to eat. I visited the cafeteria with my husband so he could eat, but later returned to get something for myself. Things were closed down at that point because it was after 2:00 p.m. Rey remembered me from my first trip to the cafeteria with my husband. I wanted a hot meal, so Rey took the time to personally fix one for me. His kindness was unexpected and truly wonderful. Rey gives a positive impression for customer service,” the patient said.
- for selection as a Quality Service Award recipient includes: demonstrating a consistently high level of productivity and quality of work along with a high degree of initiative in performing work responsibilities, displaying exceptional dependability, exhibiting effective relationships with others, displaying a commitment to service and serving the Berkeley Medical Center community, and meeting the criteria for the system’s mission, vision and values.
Nomination forms for the Quality Service Award are available at locations throughout the Berkeley Medical Center campus. Anyone who witnesses an employee displaying outstanding service is encouraged to complete and submit a nomination form.
Photo Cutline: WVU Medicine Berkeley Medical Center’s July 2019 Quality Service Award winner is pictured receiving his award. Left to right: Operations Manager - Food/Nutritional Services Penny Curry, QSA Winner Reyian Mangontong, President/CEO Anthony P. Zelenka and Director of Food/Nutritional & Environmental Services Dan Decker.
For more information:
Chelsie Davis, Communications Specialist, 304-596-6327,