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WVU Healthcare among Most Wired

MORGANTOWN, W.Va. – Through MyWVUChart, WVU Healthcare’s online patient portal, more than 20,000 patients are accessing their personal health records. They’re viewing lab results, managing appointments and refill requests, even requesting medical advice from their doctors.

Smart use of technology has earned WVU Healthcare its second consecutive prestigious Health Care’s Most Wired designation from Hospital & Health Networks magazine. The annual list recognizes health providers using the most advanced information technology available to deliver excellent care.

“MyWVUChart offers great convenience for patients and is secure and easy to use,” said Rich King, WVU Healthcare vice president and chief information officer. “The service is improving patient experiences and engaging them on a new level; it’s offering new opportunities for patients to take an active role in their care.”

In addition to the benefits of increased safety and accuracy, improved technology is helping target health crises in the region, including diabetes and heart disease. Electronic health records make it easier for clinicians to follow best practice recommendations for screening tests and follow-ups. Merlin, WVU Healthcare’s integrated records system, makes it far easier to track and follow-up with heart failure patients, helping avoid readmissions.

“We believe the cost of care will be improved by ‘getting it right’ the first time; technology is a key resource in achieving this,” King said.

Health Care’s Most Wired status is earned by a high level of achievement in four key areas: clinical quality and safety, care continuum, infrastructure and business and administrative management. The hospitals selected are recognized as true leaders in meaningful use of technology – as information systems improve, so do patient outcomes.

“Our use of integrated electronic health records has greatly benefited both our practitioners and the hundreds of patients who come through our doors every day,” King said. “The ability to instantly access a patient’s complete record and history goes far beyond streamlining clinic visits – the impact on patient safety cannot be overstated. Every professional involved in that person’s care knows what medications are being taken, lab results, notes; accurate patient information is immediately available in any WVU Healthcare clinic.”

The results of the annual Most Wired survey were released today in the current issue of “Hospitals & Health Networks,” the journal of the American Hospital Association.

For more information on the Most Wired lists, see www.hhnmostwired.com.

For more information on WVU Healthcare, visit www.wvuhealthcare.com.