Services

Services for WVU Faculty, Staff and Family Members

The Faculty and Staff Assistance Program Behavioral Mental Health Services offers:

  • Confidential assessments, short-term counseling, as well as consultations for individuals and couples, up to three sessions per year.
  • Wellness check-in consultations for emotional health
  • Commumity referrals and resources
  • Support for substance abuse recovery.

Services for Individuals

FSAP provides services for individuals who want to speak with a licensed mental health professional about a variety of concerns such as:

Professional Skills Coaching

Professional skills coaching can help you enhance your skills in communication, problem-solving, decision making, time management, or work-life integration.

Targeted Coaching

Targeted coaching can help with managing stress, conflict, anger, organizational change, uncertainty, and more.

Consultation

If you are concerned about a family member or a colleague, or want to learn more about how FSAP can assist you, contact us for an initial consultation with a licensed clinician to discuss your concerns and explore strategies.

Wellness Check-In

Schedule an individual consultation to gauge the state of your current emotional health and identify strategies for enhancing resilience. Recommendations and resources will be shared during the consultation meeting.

Additional Programs For Individuals

FSAP also offers ongoing programs and services to enhance your well-being and self-care. View our training and outreach tab.   

  • grief and loss
  • stress and anxiety
  • depression and mood regulation
  • anger/conflict-resolution management
  • alcohol and drug concerns
  • domestic/intimate partner violence
  • caregiver support
  • work-related stress and challenges or work performance concerns
  • pre-retirement support
  • dealing with loneliness
  • coping with divorce or relationship concerns.

Services for Families

These services can help you and members of your family address concerns related to relationships, parenting and/or caregiving support. Services include:

  • Couples counseling, for relationships and partnerships, and married couples.
  • Family consultations, brief consultations to assess needs and to identify long-term referral resources.
  • Parenting coaching, to assess parental concerns, provide behavior management strategies, and to identify long-term referral resources.
  • Caregiver support, for child and eldercare issues that impact your emotional well-being.

Consultation

Leadership Consultations

Confidential, consultative services are available for administrators, managers, supervisors, senior level and team leaders to assist with concerns, behaviors, and the performance of staff and faculty members.

Consultations serve as a resource for sorting through individual performance issues, assisting an individual facing a personal tragedy or unexpected crisis, or providing consultation about when and how to recommend or refer a direct report or colleague to FSAP.

Team Services

When negative team dynamics emerge in the work environment, there are often observable challenges with conflict, absenteeism, presenteeism, communication, disruptive behaviors, and other concerns. Problematic team dynamics impact individual and team performance, morale, retention, and work satisfaction. When there is a need to facilitate understanding, shift these dynamics, and reset team interactions, FSAP can help with the following services:

Mediation Services

Individuals experiencing conflict (inclusive of leaders, staff, faculty and physicians) may want to explore mechanisms for resolving their issues. Alternative-dispute resolution processes, such as mediation and/or facilitated discussions, are confidential, informal and voluntary interventions for individuals to resolve ongoing tensions to promote productive working relationships.

Communication Enhancement

Effective communication is essential to successful team performance. FSAP offers workshops to assist teams with communication enhancement. Facilitators also may utilize customized strategies and interventions to promote and enhance effective team communication.

Individual Services: Coaching for Professional Success

Individual sessions focused on learning more about your work style, communication, career values, and approach to job tasks can enhance awareness and professional success. This information can also facilitate understanding your interactional style and the impact of your stress behaviors on work performance and team productivity. These insights can help you to improve your productivity, skills, team engagement and interactions, and job satisfaction.

WVU Resident, Fellows and Post Doctoral Fellow Services

FSAP is committed to helping Emory's medical residents and fellows to develop and maintain resilience and well-being throughout their career trajectory and lifespan, starting with the first year of residency training.

Programs and Services

If you are a resident or fellow, FSAP can help you navigate challenges, succeed, and thrive in the medical profession. Core services are aimed at prevention, early identification, and intervention. Services include:

  • behavioral mental health
  • education and outreach
  • team dynamics
  • wellness check-in

The FSAP providers are available to provide targeted well-being support for residents and fellows and consultation services for program leaders.

FSAP Behavioral Mental Health Services

FSAP offers:

  • Confidential assessments, counseling, as well as consultations for individuals and couples
  • Confidential and no-cost services for WVU residents and fellows and their benefits-eligible family members
  • Community referrals and resources
  • Substance abuse consultation and recovery support
  • WVU Physicians Health Program (PHP) referral and consultation
  • Late evening and early morning appointments available

Services for Individuals

FSAP provides services for individuals who want to speak with a licensed mental health professional about a variety of concerns such as:

  • stress and anxiety
  • grief and loss
  • depression and mood regulation
  • anger/conflict-resolution management
  • alcohol and drug concerns
  • domestic/intimate partner violence
  • caregiver support
  • work-related stress and challenges or work performance concerns
  • dealing with loneliness
  • coping with divorce or relationship concerns.

Additional Services For Individuals

Professional Skills Coaching

Professional skills coaching can help you enhance your skills in communication, problem-solving, decision making, time management, or work-life integration.

Targeted Coaching

Targeted coaching can help with managing stress, conflict, anger, organizational change, uncertainty, and more.

Consultation

If you are concerned about a family member or a colleague, or want to learn more about how FSAP can assist you, contact us for an initial consultation with a licensed clinician to discuss your concerns and explore strategies.

Well-Being Check-in

Schedule an individual consultation to gauge the state of your current emotional health and identify strategies for enhancing resilience. You will complete a brief online screening prior to your appointment. Recommendations and resources will be shared during the consultation meeting.

Additional Programs for Individuals

FSAP also offers ongoing programs and services to enhance your well-being and self-care. See Support Squad Services.  

Services for Families

  • These services can help you and members of your family address concerns related to relationships, parenting and/or caregiving support. Services include:
  • Couples counseling, for relationships and partnerships, and married couples.
  • Family consultations, brief consultations to assess needs and to identify long-term referral resources.
  • Parenting coaching, to assess parental concerns, provide behavior management strategies, and to identify long-term referral resources.
  • Caregiver support, for child and eldercare issues that impact your emotional well-being.

Education & Outreach Services

FSAP provides education and outreach services when requested by your department or residency program. These services include well-being seminars/workshops, critical incident stress response, listening sessions, and emotional wellness campaigns to help prevent burnout, support your functioning, and build resilience. Seminar topics include:

  • Mental Health First Aid: an 8 hour skills based training, it teaches the participants how to identify, understand and respond to signs of mental health and substance use concerns. Upon completion, you will be a certified mental health first aider. 
  • Compassion Fatigue
  • Burnout/Completing the Stress Response Cycle
  • Coping with Change
  • The Science of Safety: Downregulating your Nervous System through Polyvagal Theory
  • Helping a Resident in Crisis
  • Psychological Safety in the Workplace
  • New Manager Training
  • Intro to FSAP Services
  • Transition into Retirement
  • Suicide prevention training
  • Time management
  • Conflict resolution

Please contact FSAP to discuss scheduling. Other topics possible upon request.